A lot has changed since we last talked.

The last time many of us talked, I was running DirectLender, the mortgage company I built to 280 offices. Then 2008 happened and took all of it. What came next surprised everyone, including us: Debbie and I spent the better part of a decade in Nepal, running medical camps in the Himalayas that served more than 5,000 people through our foundation, the Center for Global Change.

When we came back, I rebuilt on purpose this time. Today I coach many of the top real estate agents in North America and beyond through Tom Ferry's organization. More than 20,000 hours of one-on-one coaching, sitting inside the businesses of the best in the world every week: marketing, teams, money, mindset, all of it.

Last year I put the most requested part of that playbook into a book. It is called Crazy Simple YouTube, and it shows agents, and honestly any business owner, how 15 minutes of video a week turns strangers into people who already trust you before the first call. You can grab it on Amazon or see all my books here.

Somewhere along the way I picked up a strange second job: I became the person friends call before they hire an agent. Because I can see who is genuinely elite in almost any market on earth, I make introductions. The right agent, the right market, zero cost, and I stay involved.

That is the whole update. Two ways I help: I grow agents, and I protect the people I care about from hiring the wrong one.